Privacy Policy

Detailer Dispatch ("we", "us") operates https://detailerdispatch.com. We help people in the Inland Empire request quotes for mobile car detailing and connect them with independent local detailers. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Quote requests. When you request a quote, we collect your name, phone number, zip code, and the details you choose to give us, such as your email address, vehicle, services wanted, preferred timing, location type (house, apartment, office), water and power access, and notes.

Detailer signups. When a detailer joins our list, we collect business name, contact name, phone, email, service areas, services offered, insurance status, years of experience, and website or social media link.

Usage data. Our analytics tools collect information such as pages viewed, time on site, device and browser type, and general location, along with the page and campaign that brought you to us.

How We Use Your Information

• To respond to your request and follow up by phone call, text message, or email.
• To match your request with local mobile detailers who may be able to help.
• To contact detailers who join our list when a request matches their area and services.
• To understand how our site is used and to improve it.
• To prevent spam and fraud and to meet legal obligations.

How We Share Information

With detailers. We share your request details (such as your name, phone number, zip code, vehicle, and services wanted) with local detailers so they can contact you and provide a quote. We may receive compensation from detailers for referrals. We do not sell your information to data brokers or advertisers.

With service providers. We use Netlify to host this website and process form submissions, and Google Analytics to measure site usage. These providers handle information only to perform services for us.

Other. We may disclose information if required by law or to protect our rights, safety, or property.

Calls and Text Messages

By submitting a form, you agree that Detailer Dispatch and the local detailers we connect you with may contact you by phone, text message, or email about your request. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to any text message to opt out, or email us at any time.

Cookies and Analytics

We use Google Analytics, which uses cookies and similar technologies to collect usage data. We do not use cookies for targeted advertising on this site. You can block or delete cookies in your browser settings, or use Google's opt-out browser add-on. To learn more, see Google's Privacy & Terms.

Your California Privacy Rights

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose about you.
• Request that we delete your personal information.
• Request that we correct inaccurate personal information.
• Opt out of the sale or sharing of your personal information.
• Not be discriminated against for exercising these rights.

To make a request, email us at info@detailerdispatch.com or call (949) 414-9986. We may need to verify your identity before acting on a request.

Data Retention

We keep your information only as long as needed to handle your request, operate our business, and meet legal obligations. You can ask us to delete it at any time using the contact details above.

Children

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact Us

Questions? Email info@detailerdispatch.com or call (949) 414-9986.